CRM Software

CRM Software That Keeps Every Lead Moving

AliveCRM is CRM software for teams of 2 to 50. Capture leads from your website, give each one an owner and follow up on time, all from one shared list.

The short answer

What does CRM software do?

CRM software keeps every lead and customer in one shared list, shows who owns each one and reminds the team what to do next. AliveCRM adds a form builder, so enquiries from your website land in the CRM as leads, ready to assign and follow up, with no copying from an inbox.

Most small teams start with a spreadsheet, a shared inbox and a WhatsApp group. That works until two people call the same lead, or nobody calls at all. CRM software fixes this by giving every enquiry one record, one owner and one next step.

Signs your team has outgrown a spreadsheet

  • Leads sit in an inbox for a day before anyone replies.
  • Two reps call the same person about the same enquiry.
  • Nobody can say how many enquiries came in last month, or from where.
  • Follow-ups depend on someone remembering.
  • A rep leaves, and their leads leave with them.

How It Works

How AliveCRM Works, in Four Steps

From the first enquiry to a won deal, each step happens on the same lead record.

Capture
Assign
Follow Up
Convert

Capture

Capture Leads From Your Website and Beyond

Build a form in the form builder and embed it with one script tag, through Google Tag Manager or on WordPress. Each submission becomes a lead with its source and page recorded. You can also add leads by hand or import a CSV file.

  • Form builder with no coding
  • Embed with a script tag, GTM or WordPress
  • CSV import, up to 2,000 rows per file
See lead capture software
Capture Leads From Your Website and Beyond

Organize

Keep Every Lead on One Record

Each lead holds its source, status, owner, notes and status history. Set your own statuses, sort leads into nested categories, and link each lead to the product, project or service it came from.

  • Custom statuses and nested categories
  • Notes and full status history
  • Leads linked to products, projects or services
See lead management software
Keep Every Lead on One Record

Assign

Give Every Lead an Owner

Assign leads by hand, or turn on auto-assignment rules for each submission type: round-robin, least busy, balanced, random or a fixed owner (Basic plan and above). With rules off, new web leads go to the company admin to assign.

  • Round-robin, least busy, balanced, random or fixed
  • Reassign when someone is away
  • Roles and "self only" visibility per user
Read how to route website leads
RS

Rahul Sharma

Example Technologies

Qualified
SourceWebsite Form
StatusIn Progress
OwnerSales Team
Next Follow-upTomorrow, 11:30 AM
Lead Captured
Assigned to Sales Team
Called, was interested
Follow-up Scheduled

Follow Up

Follow Up Before the Lead Goes Cold

Set a reminder with a date, time and note on each lead (Basic plan and above). Tap to call from the lead, or WhatsApp on Advance and Premium, and every tap is saved to its Contact History. Overdue reminders show as a count on the dashboard.

  • A reminder on every lead
  • Tap-to-call with Contact History
  • Overdue count on the dashboard
Still on a spreadsheet? Read CRM vs Excel
RS

Rahul Sharma

Example Technologies

Qualified
SourceWebsite Form
StatusIn Progress
OwnerSales Team
Next Follow-upTomorrow, 11:30 AM
Lead Captured
Assigned to Sales Team
Called, was interested
Follow-up Scheduled

Who It Is For

Who Uses AliveCRM

Real estate teams

Link each enquiry to a project, schedule site visits with guests and see which project brings in the most leads.

Digital agencies

Capture project briefs from your website, assign them to the right account lead and send a quotation from the same record.

Service businesses

Turn booking and quote requests into leads, follow up quickly, then convert the accepted quote into an invoice.

Education and coaching

Track admission enquiries by course, assign counsellors and remind them to call back before a student picks another institute.

Honest limits

What AliveCRM Does Not Do

AliveCRM is built around leads, follow-ups and quotes. It does not send email marketing campaigns, run a phone dialer or score leads with AI, and it has no Zapier connection or public API today. If those are core to how you sell, a larger suite may suit you better. If enquiries keep slipping through the cracks, start here.

Try AliveCRM Free

Start a 7-day free trial, build your first form and invite your team when you are ready.

FAQ

Frequently Asked Questions

CRM stands for customer relationship management. CRM software is a shared system where a team keeps every lead and customer, records each conversation and sets the next step. The aim is simple: no enquiry is forgotten, and anyone on the team can see where a deal stands without asking around.